Privacy Policy

Last updated: March 2026 | Universal Jets Aviation Brokerage FZCO

1. Introduction

Universal Jets Aviation Brokerage FZCO ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.universaljets.com (the "Site") and use our services.

2. Information We Collect

Personal Information You Provide:

  • Name, email address, and phone number
  • Company name and business information
  • Travel preferences and mission details
  • Payment and billing information
  • Communication preferences

Information Collected Automatically:

  • Browser type and operating system
  • IP address and device identifiers
  • Pages visited and time spent on site
  • Referral source and click patterns
  • Location data (with your consent)

3. How We Use Your Information

  • To process and fulfill your charter requests
  • To communicate with you about your bookings and services
  • To improve our website and services
  • To comply with legal obligations
  • To send marketing communications (with your consent)
  • To analyze site usage and trends for SEO optimization
  • To prevent fraud and ensure security

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through our cookie consent banner. Types of cookies we use:

  • Essential Cookies: Required for site functionality
  • Analytics Cookies: Help us understand user behavior
  • Marketing Cookies: Enable personalized content and advertising

5. Data Security

We implement industry-standard security measures including SSL encryption, firewalls, and secure servers to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us at [email protected].

7. Third-Party Sharing

We do not sell or rent your personal information. We may share information with:

  • Aircraft operators and service providers
  • Payment processors
  • Legal and compliance authorities (when required)
  • Analytics and marketing partners (anonymized data only)

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing

9. Contact Us

If you have questions about this Privacy Policy or our data practices:

Universal Jets Aviation Brokerage FZCO

📧 Email: [email protected]

📞 Phone: +971 55 181 4477

📍 Address: Dubai CommerCity, B2, P.O Box: 2016, UAE

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of the Site constitutes your acceptance of the updated Privacy Policy.

11. Legal Compliance

This Privacy Policy complies with:

  • GDPR (General Data Protection Regulation)
  • UAE Data Protection Law
  • International aviation regulations
  • Industry best practices for data security